Why did my Play-Link stop working?
If a Play-Link has stopped working, check the following:
Make sure the recording the Play-Link belongs to has not been deleted. If the recording the Play-Link belongs to has been deleted, the Play-Link stops working.
Check if you have created a new Play-Link of the recording. If you have created a new Play-Link, the previous Play-Link will no longer be valid.
Check with the owner of the Play-Link. If the Play-Link that has been shared with you has stopped working, the owner of the recording may have deleted the recording, disabled sharing for this recording, or generated a new Play-Link.